Invoice submission

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  • Article: Invoice submission

    To proceed you invoice in a timely manner, please note the following points.

    Good to know: Basic information about invoices

    Bild - Gut zu wissen grundsätzliche Hinweise zu Rechnungen
    • Please send your invoice/credit note to e-invoicing@deutschebahn.com 
    • We will send you confirmation of receipt, so please make sure that the e-mail address you send the invoice from can receive replies
    • Only one xml file in XRechnung format can be processed per e-mail
    • Invoice appendices should be sent as an embedded attachment in the xml document
    • The total size of the e-mail including attachment may not exceed 50 MB.
    • The email must be unencrypted and should not be digitally signed.
    • Text in the e-mail itself will not be processed; all relevant information must be contained in the attached file
    • Please do not send us the same document more than once unless asked to do so.

    Exceptions to the XRechnung

    Use the arrows on the right to see more exceptions.

    • Voucher invoices must be accompanied by the original vouchers. You must therefore always submit these by physical mail.
    • For the settlement of vouchers with QR code, please note the instructions on the vouchers.

    • You can send us reminders in PDF format. The first page must clearly identify the document as a reminder.
    • Alternatively, you can submit your query via our contact form. 

    Please note:

    • Only one PDF file per e-mail is allowed. The total size of the e-mail including attachment may not exceed 50 MB
    • The name of your PDF file may not contain any special characters ("|"<>?*/ :\).

     Invoices resulting from an order from the Ariba Network must be submitted via the Ariba Network. The e-mail e-invoicing@deutschebahn.com is not to be used for these invoices. Further information.

    For telecommunications invoices, the invoicing format used for the existing billing channel ELFE (Djinvoice) will remain in place. Please do not use the e-mail address e-invoicing@deutschebahn.com for these invoices.