Infrastructure
The "Infrastructure" product area is all about partnership-based collaboration for successful rail infrastructure between the DB Group, the construction and equipment industry, and third parties. This solution-oriented, respectful way of working creates a successful basis for tomorrow's mobility. Our focus is on all services that can be assigned to the following technology areas.
Current restrictions in the ordering process for supplement claimsA SAP project is currently being rolled out step by step within the DB Group. One of the current rollout phases affects the ordering process for already approved supplement claims.As part of this transition, there are currently restrictions: Orders can only be placed to a limited extent or, in most cases, not at all.Although the originally planned system freeze (June 12 to June 17) has been completed, technical issues have arisen during the restart. Work is currently underway to resolve these issues; system stabilization is expected by July 1. What does this mean for you?Delays in ordering approved supplements are currently possible.Questions or uncertainties in this context are understandable. What happens next?Once system stability has been restored, the backlog will be processed promptly within approximately five working days.We ask for your understanding regarding the resulting inconveniences. Should you require further clarification, please do not hesitate to contact us. |
Would you like to become a supplier for infrastrucure?
Registering in our supplier management system SMaRT is the first step in establishing a straightforward, transparent collaboration. The SMaRT tool will ask for information about your company and the commodity groups your services fall under. Once you've registered, you will be able to see documents in SMaRT that we provide only to registered suppliers.
Good to know
Here you will find important additional information that may be relevant to you in the "Infrastructure" product area.
For questions regarding SMaRT and supplier management
For questions about the bidder portal, tenders and contract awards
For questions on the subject of the AI portal
Consultation hour for suppliers in the sector of infrastructure
Find out about the onboarding process and ask your questions!
The consultation hour for suppliers in the sector of infrastructure takes place every last Wednesday of the month from 11:00 to 12:00. You can register for the consultation using the following form.