Do you still have questions for us?
We have the answers
For questions regarding SMaRT and supplier management
smart.support@deutschebahn.com
For questions about the bidder portal, tenders and contract awards
For questions about DB Marktplatz (for suppliers who are already connected)
Support form for DB Marktplatz issues
support form
Consultation hour for suppliers in the sector of infrastructure
Find out about the onboarding process and ask your questions!
The consultation hour for suppliers in the sector of infrastructure takes place every last Wednesday of the month from 11:00 to 12:00. You can register for the consultation using the following form.
You have evidence of white-collar crime or reports relating to human rights violations or environmental damage
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