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Customer service procurement

For questions regarding SMaRT and supplier management

For questions on the subject of the bidder portal, tenders and placings

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Consultation hour for suppliers in the sector of infrastructure


Find out about the onboarding process and ask your questions!

The consultation hour fpr suppliers in the sector of infrastructure takes place every last Wednesday of the month from 11:00 to 12:00. You can register for the consultation using the following form.

External Link Consultation hour for suppliers

For general questions regarding the procurement of the Deutsche Bahn AG

Please note that we will not consider supplier or product presentations. You are welcome to register directly via SMaRT.

Our office hours: Mon. to Fri. 9.00 a.m. - 3.00 p.m.

External Link Register as a supplier now